NTC: Explorer Dental Series: Course description:
Healthcare workers share common goals of patient safety and professional communication, often missing the critical link between the two. Effective communication between roles and disciplines directly impacts the ability to resolve conflict, make decisions in practice, and collaborate as a productive healthcare team. Various leadership styles can engage staff as change agents, and encourage the cooperation necessary for management of a positive and safe workplace, while minimizing incidents of incivility.
Title of presentation: Healthy Workplaces in Healthcare: Engage in Positive Behaviors
Presenter: Marlene Roberts, RN, MSN
Date of presentation: February 6, 2020
In collaboration with Northcentral Technical College (NTC) the Wisconsin Dental Hygienists’ Association is providing CE credits for the following courses. You must register for these courses through NTC at the following link : https://www.ntc.edu/